our mud pie promise
We want our Customers to be happy with everything Mud Pie. If anything is received less than expectation or if a product does not meet your standard, Mud Pie will review and accept a return of product within 30 days of receipt of goods. Restocking and shipment fees may apply.
Mud Pie accepts damage claims for proper review up to 60 days of receipt of goods. We encourage our Customers to report any shipping or packaging concerns within 10 days of receipt so we can correct. For your convenience you can submit an online claim. Login to your Mud Pie Online Wholesale account and submit the claim on your My Account Dashboard.
Mud Pie offers a price adjustment on full price merchandise within 7 days of receipt.
If you have any questions we are here to assist! Please contact a Mud Pie Customer Experience Specialist directly at 1.800.998.1633 Monday through Friday 10:00am-4:30pm EST or via through our contact us form.